Returns & Refunds Policy
Due to the nature of our products, we do not offer returns or refunds once an order has been successfully delivered.
Exceptions: Returns or refunds will be considered only in the following cases:
- An incorrect product is delivered due to an error on our side
Exchanges & Replacements Policy
We offer exchanges or replacements only under the following circumstances:
- Product damaged during transit
- Incorrect item shipped
Conditions:
- The request must be raised within 48 hours of delivery
- Clear images or videos of the damaged/incorrect product and packaging must be shared
- The product must be unused and in its original packaging
Once verified, we will arrange a replacement or exchange at no additional cost.
Shipping & Delivery Policy
Order Processing Time:
- Orders are typically processed within 1–2 business days after confirmation
Delivery Timeframe:
- Estimated delivery time is 5–7 business days from the date of dispatch
- Delivery timelines may vary depending on the shipping address and courier partner
Shipping & Fulfillment Partner:
All orders placed on our website are shipped and fulfilled by Indicart Retail Services Private Limited.